Report of Fake/Fake Qontour

1. I ordered from a fake website, what should I do now? Because you ordered from a fake website, you may have become a victim of fraud. We therefore recommend that you contact your bank/payment method as soon as possible and they can arrange a refund for counterfeit products. Please report the page via the link above. We will immediately work to remove it!
2. Can you refund my fee? Unfortunately, since these sites are not affiliated with us in any way, we are unable to process refunds. We recommend that you contact your bank/payment method for refund options.
3. Are my bank details at risk if I ordered from a fake website? Please clarify any concerns you have about your bank details with your bank directly. We recommend that you follow the bank's recommendations to keep your account safe. Please be cautious of possible phishing email scams.
4. I saw an ad on social media about a sale, is it real? If we have a sale, we will advertise it on our official social media channels, but only through confirmed accounts! Make sure that the account advertising the sale is really our official and verified account.
5. I was contacted on Instagram, was it really you? If you're not sure who contacted you, contact our customer service team and we'll find out for you. You can also report fake ads on social media using the 3 dots above the ad to report directly to the social media platform. The more notifications they get, the more effective it is!
6. How can I determine what is an authentic website? We sell our products exclusively through the official QONTOUR.HU website. Always check the URL before ordering!
7. What do you do to prevent this? We regularly post on our social media channels and blog any relevant information that helps protect our community. We also have a dedicated team working to remove fake ads and fraudulent websites as quickly as possible.

FAKE WEBSITES? RISK BUSINESS

Buying from a fake website is high risk, low reward. Expect the items there to be of poor quality and different from what you ordered, with long delivery times, and no returns or refunds - assuming you get the items at all. And those aren't even the worst things that can happen when you buy from a fake website.

Your data can fall into dangerous hands, where it can be misused or even sold on the dark web. In addition, counterfeit items can be linked to organized crime - trafficking and exploitation of people during their production, migrant smuggling and modern slavery, as well as corruption and money laundering.

And one more note - counterfeiters do not take into account the environmental problems of production. Toxic dyes may be used, chemicals may be dumped illegally, and air pollution may be unregulated - just a few examples of how counterfeiting can contribute to environmental pollution. Of course, this is everything we are against, where sustainability efforts are at the heart of what we do, and we want to be better every day.

So remember - avoid fakes and stay real.